ABOUT US

Your Trusted Toy
Supply Partner

ToyDirect is a professional toy manufacturer and sourcing partner with 5 years of experience delivering safe, innovative and high-quality toys to customers worldwide.

5+ Years Experience
30+ Countries Served
10+ Certifications
30+ Team Members
Learn More About Us
ToyDirect robot mascot at factory with delivery truck
Guangzhou City
Based in
Guangzhou, China
OUR STORY

Built on the Ground in China's
Toy Capital

We are not a factory. We are your eyes and hands in Chenghai. With deep industry knowledge and a trusted network of partner factories, we help global brands bring safe, high-quality toys to market faster and smarter.

OUR BRAND ARCHITECTURE

Two Brands, One Supply Chain

ToyDirect is the brand you talk to. Hatchx is the supply chain that delivers.

ToyDirect mascot ToyDirect cart Front-end brand

ToyDirect

Your single point of contact for toy sourcing — product selection, quotation and customer service.

  • Sourcing & Selection
  • Quotation & Sampling
  • Customer Service
Hatchx toys Hatchx logistics Supply chain parent brand

Hatchx

The operational backbone behind ToyDirect — factory QC, warehousing and worldwide logistics.

  • Factory Quality Control
  • Warehousing & Inventory
  • Global Logistics
You Customer
ToyDirect Quote · Select · Serve
Hatchx QC · Warehouse · Ship
Delivery To Your Door
OUR CORE VALUES

What We Stand For

Innovation

We turn creative ideas into market-ready toys through continuous innovation.

Quality

Strict quality control ensures safe, durable, and reliable products for kids.

Trust

We build long-term relationships with honesty, transparency, and responsibility.

Collaboration

We grow together with our clients and partners around the world.

Sustainability

We care about our planet and promote eco-friendly materials and packaging.

OUR JOURNEY

From Idea to Delivery

7 key milestones that shape who we are today.

Driven by passion, built on trust, delivering value worldwide.

  1. Idea & Concept

    APR 2023

    Share your idea with us and let's build the foundation.

    Idea and concept
  2. Supply Chain Expansion

    Q3 2023

    Deep into the industry, partnered with over 100 factories, covering all categories and building cost advantages.

    Supply chain expansion
  3. Brand Establishment

    APR 2024

    HATCHX brand is born, upgrading from trader to brand owner.

    Brand establishment
  4. Digital Transformation

    Q3 2024

    Launched independent website, achieving full-process online B2B operations.

    Digital transformation
  5. Brand Agency

    JAN 2025

    Obtained brand agency rights, over 30,000+ SKUs and multiple categories.

    Brand agency
  6. Compliance & Certification

    Q3 2025

    Built a multi-market certification system, eliminating compliance barriers for global buyers.

    Compliance and certification
  7. Platform Upgrade

    JAN 2026

    Upgraded from trader to an e-commerce platform, offering one-stop services.

    Platform upgrade

Growing Together, Creating More Value

We keep growing with our partners and creating more possibilities for the future.

100+Partner Factories
30,000+SKU Products
30+Countries Served
7+Years of Growth
SMALL & MEDIUM TEAM

The People Behind ToyDirect

Only a few of our people are featured here — ToyDirect is powered by a much larger crew of specialists across sourcing, operations, QA and support. Small in headcount, big on care for every order.

Jeff

Jeff

Operations Director

Oversees daily operations, supplier coordination and on-time delivery across every order.

Operations Excellence
Supply Chain Management
Team Leadership
Sarah Chen

Sarah Chen

Sourcing Manager

Builds and manages our partner-factory network, negotiating the best OEM / ODM terms.

Supplier Network
OEM/ODM Expertise
Product Sourcing
David Lin

David Lin

QC & Compliance Lead

Leads factory audits and certification, ensuring every shipment meets global safety standards.

Quality Control
Compliance Audit
Safety Standards
Linda Wu

Linda Wu

Customer Success Manager

Your single point of contact from quote to delivery, keeping communication clear and fast.

Customer Support
Clear Communication
Client Success
ToyDirect robot

Different roles, same goal: Deliver the best for you.

Toys
SUCCESS STORIES

HATCHX Buyer Success Stories

A few ways we've helped brands bring safe, profitable toys to market.
These are real highlights — and just the beginning.

Get a Quick Quote
FACTORY CERTIFICATIONS

Certified for Global Toy Markets

Our partner factory holds the key international toy-safety certifications, so every product clears customs and reaches kids safely across the world's major markets.

CE
European Union

EU conformity marking required for toys sold in the European Economic Area.

UKCA
United Kingdom

UK Conformity Assessed marking for toys placed on the Great Britain market.

ASTM
United States

ASTM F963 U.S. toy safety standard covering mechanical & physical properties.

EN 71
Europe

European Standard for toy safety: mechanical, chemical & flammability testing.

CPC
United States

Children's Product Certificate required by the U.S. CPSC for kids' products.

Certificates are available on request and shipped
with every order's documentation.

Certificates shipped with every order
OUR PROCESS

From Idea to Delivery

We follow a streamlined process to ensure quality, transparency, and on-time delivery — from the first sketch to the final shipment.

  1. 01
    Idea & Concept Share your idea
    with our team
  2. 02
    Design & Sample 3D design & sample
    development
  3. 03
    Sample
    Confirmation
    Confirm sample &
    specifications
  4. 04
    Production Mass production with
    quality control
  5. 05
    Inspection 100% inspection before
    shipment
  6. 06
    Packaging Safe packaging &
    labeling
  7. 07
    Shipping Global delivery to your
    door
Quality First Strict quality control
at every step
On-Time Delivery Reliable lead times
you can count on
Clear Communication Smooth updates and
fast responses
Global Reach Delivering toys to
markets worldwide
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